FACILITY SERVICES
The fee at LOG Surgery Center is a facility charge. As a courtesy to you, LOG Surgery Center will bill your insurance carrier for your facility fee. If your insurance plan requires pre-authorization for outpatient surgery, or if you have a worker’s compensation claim, your surgeon’s office will ensure you are pre-authorized prior to surgery.
The surgery center will verify you have active insurance coverage and will notify you prior to surgery if you owe a co-payment. You can pay your co-payment before or on the day of your surgery by credit card or personal check (please no cash).
SELF-PAY PATIENTS: If you do not have insurance and chose to pay out-of-pocket, the surgery center will contact you to provide an estimated facility charge and the amount due before surgery. An estimated charge for medical implants will also be provided, if applicable. Payment plans can be set up with our billing office for the remaining balance, if necessary. (You will need to contact your other applicable service providers for estimates as well – see below).
On the day of surgery, please bring your insurance ID card(s) and a photo ID along with any co-payment or personal payment for which you are responsible.
If you have any questions about your facility services, please contact our billing office at (860) 667-9542 Option 1
YOUR BILLING RIGHTS
Learn more about your billing rights:
Good Faith Estimate Notice (Pdf)
OTHER SERVICES
The LOG Surgery Center facility fee does not include the professional services of your surgeon and, if applicable, your anesthesiologist, pathologist, or durable medical equipment (DME) provider (i.e. crutches, slings, DVT prevention compression sleeves, ice machines, etc.). If you have questions about your financial responsibility for any of these other services, please contact:
Surgeon Fee: Call Lancaster Orthopedic Group physicians’ office at 717-560-4200
Anesthesiologist Fee: Call Lancaster Orthopedic Group physician’s office at 717-560-4200
Pathologist Fee: Call Lancaster General Hospital at 717-544-5511
DME Fee: Call Lancaster Orthopedic Group physicians’ office at 717-560-4200
Neuromonitoring Fee: Call Nuvasive at 833-529-6665
The surgery center partners with these other service providers to provide you the best care possible. It is important to understand that these services will be billed for separately. Patients are responsible for understanding their insurance coverage and financial responsibilities with all their service providers.